Everyone at Miss Cherry’s Rum Cakes values you as our customer. Our family recipe cakes and cupcakes are baked with pride. Each cake is carefully sealed in our beautiful tins. Our cupcakes are packaged in resealable containers for easy access and to preserve freshness. Once your cake is opened, it will stay fresh for up to two weeks. Cupcakes will stay fresh for up to one week. We ship via US Postal Service (USPS) to all 50 States. We do not ship to P.O Boxes. All shipping costs will be calculated in your cart.
SHIPPING POLICIES
Fresh Products at your doorstep!
We value you as our customer.
Each cake is carefully sealed in our beautiful tins.
Our cupcakes are packaged in resealable containers for easy access and to preserve freshness.
Once open will stay fresh for up to two weeks.
We ship via US Postal Service (USPS) to all 50 States.
WHEN WE SHIP
We ship Monday through Friday, with cakes arriving in 2-4 business days. All orders will be shipped on the following business day from when it was placed if ordered before 10am EST. If an order is placed after 10am EST, the order will be shipped on the second business day. (For example: Order placed Monday before 10am EST will ship on Tuesday; Order placed Mon after 10am EST will ship on Wednesday)
Shipments to Alaska and Hawaii are available for an additional charge. Please call or email for rates and information at 1.888.246.8659
RUSH ORDERS – Overnight shipping is available Monday through Friday for an additional charge. Please call or email for rates and information at 1.888.246.8659 Please call or email for rates and information at 877-316-2253.
We do not ship and there are no deliveries on: New Year’s Eve, New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.
REFUND POLICY
Like opinions, tastes differ. We are very sorry if you were expecting a cake that looked or tasted differently than the one you received. We do not send replacement cakes or issue refunds in these cases.
Refunds are not given for:
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Wrong Address
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Acts of God
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Problems not related to or caused by Miss Cherry’s Rum Cakes
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Not following handling and thawing instructions
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A cake sent to someone who is out-of-town
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Arrival time on day of delivery – USPS has until 10pm to deliver
ISSUES AND OPINIONS
Here at Miss Cherry’s Rum Cakes, we want more than anything for you to love your experience with us. We want more than anything for you to love your cake! If you have a problem please call us immediately at 1.888.246.8659 or email us at [email protected].
We will try our very best to make you happy.
We want you, our customers, to tell your friends, family, and co-workers about how much you love Miss Cherry’s Rum Cakes. If you should feel otherwise, please tell us so that we can take care of you.
Our office is open Monday-Friday from 9 AM – 5 PM EASTERN. Please call us at 1.888.246.8659.
